| Effective crisis communication: Moving from crisis to opportunity RR Ulmer, TL Sellnow, MW Seeger Sage Publications, 2010 | 1243 | 2010 |
| Communication and organizational crisis MW Seeger, TL Sellnow, RR Ulmer Praeger, 2003 | 1198 | 2003 |
| Communication, organization, and crisis MW Seeger, TL Sellnow, RR Ulmer Annals of the International Communication Association 21 (1), 231-276, 1998 | 1027 | 1998 |
| Effective crisis management through established stakeholder relationships: Malden Mills as a case study RR Ulmer Management Communication Quarterly 14 (4), 590-615, 2001 | 542 | 2001 |
| Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse RR Ulmer, MW Seeger, TL Sellnow Public relations review 33 (2), 130-134, 2007 | 411 | 2007 |
| Chaos theory, informational needs, and natural disasters TL Sellnow, MW Seeger, RR Ulmer Journal of applied communication research 30 (4), 269-292, 2002 | 379 | 2002 |
| Effective risk communication: A message-centered approach TL Sellnow, RR Ulmer, MW Seeger, R Littlefield Springer Science & Business Media, 2008 | 363 | 2008 |
| Post‐crisis discourse and organizational change, failure and renewal MW Seeger, RR Ulmer, JM Novak, T Sellnow Journal of Organizational Change Management 18 (1), 78-95, 2005 | 356 | 2005 |
| Consistent questions of ambiguity in organizational crisis communication: Jack in the Box as a case study RR Ulmer, TL Sellnow Journal of Business Ethics 25, 143-155, 2000 | 354 | 2000 |
| A post-crisis discourse of renewal: The cases of Malden Mills and Cole Hardwoods M Seeger, R Ulmer Journal of Applied Communication Research 30 (2), 126-142, 2002 | 289 | 2002 |
| Virtuous responses to organizational crisis: Aaron Feuerstein and Milt Colt MW Seeger, RR Ulmer Journal of business ethics 31, 369-376, 2001 | 237 | 2001 |
| Public relations and crisis communication: Organizing and chaos MW Seeger, TL Sellnow, RR Ulmer Handbook of public relations, 155-166, 2001 | 231 | 2001 |
| Crisis management and the discourse of renewal: Understanding the potential for positive outcomes of crisis RR Ulmer, TL Sellnow Public Relations Review 28 (4), 361-365, 2002 | 224 | 2002 |
| Explaining Enron: Communication and responsible leadership MW Seeger, RR Ulmer Management Communication Quarterly 17 (1), 58-84, 2003 | 207 | 2003 |
| The compatibility of corrective action in organizational crisis communication TL Sellnow, RR Ulmer, M Snider Communication Quarterly 46 (1), 60-74, 1998 | 206 | 1998 |
| Gender and age effects on information-seeking after 9/11 PR Spence, D Westerman, PD Skalski, M Seeger, TL Sellnow, RR Ulmer Communication Research Reports 23 (3), 217-223, 2006 | 137 | 2006 |
| Ambiguous argument as advocacy in organizational crisis communication TL Sellnow, RR Ulmer Argumentation and Advocacy 31 (3), 138-150, 1995 | 137 | 1995 |
| Strategic ambiguity and the ethic of significant choice in the tobacco industry's crisis communication RR Ulmer, TL Sellnow Communication Studies 48 (3), 215-233, 1997 | 130 | 1997 |
| Media use, information seeking and reported needs in post crisis contexts MW Seeger, S Vennette, RR Ulmer, TL Sellnow Communication and terrorism, 53-63, 2002 | 118 | 2002 |
| Increasing the impact of thought leadership in crisis communication RR Ulmer Management Communication Quarterly 26 (4), 523-542, 2012 | 114 | 2012 |
