| Tourism Service Quality: A Dimension-specific Assessment of SERVQUAL* MA Bhat Global Business Review 13 (2), 327-337, 2012 | 142 | 2012 |
| Corelates of service quality in banks: an empirical investigation MA Bhat Journal of services research 5 (1), 77, 2005 | 103 | 2005 |
| Service quality perceptions in banks: A comparative analysis MA Bhat Vision 9 (1), 11-20, 2005 | 51 | 2005 |
| Tourist satisfaction in Kashmir: An empirical assessment MA Bhat, N Qadir Journal of Business Theory and Practice, Scholink Co., LTD, London 1 (1 …, 2013 | 46 | 2013 |
| Service quality in commercial banks: A comparative study A Gani, MA Bhat Paradigm 7 (1), 24-36, 2003 | 38 | 2003 |
| Relationship marketing practices and customer loyalty: A review with reference to banking industry TA Ganaie, MA Bhat International Journal of Engineering and Management Research 10, 2020 | 20 | 2020 |
| Safety and security perceptions: An empirical assessment of tourists in Kashmir MA Bhat Journal of Services Research 13 (2), 131, 2013 | 15 | 2013 |
| The Power of Electronic Word-of-Mouth Communication (EWOM): A literature Review N Jan International Journal of Marketing and Technology 11 (9), 2021 | 11 | 2021 |
| Service quality in public sector banks: an empirical investigation MA Bhat The Business Review 9 (2), 44-51, 2003 | 8 | 2003 |
| Product quality and customer loyalty: A review of literature RA Lone, MA Bhat International Journal of Management IT and Engineering 12 (3), 8-27, 2022 | 6 | 2022 |
| Switching costs and customer loyalty: A review of literature TA Ganaie, MA Bhat International Journal of Management and Development Studies 10 (05), 7-14, 2021 | 6 | 2021 |
| An Emperical Assessment of Tourists’ Expectations and Perceptions AM Bhat, N Qadir International Journal of Applied Services Marketing Perspectives 2 (2), 320, 2013 | 4 | 2013 |
| Impact of Product Quality on Customer Satisfaction: Evidence from Selected Consumer Durables RA Lone International Journal for Research Trends and Innovation 8 (5), 2023 | 3 | 2023 |
| Relationship between tourism impacts and residents’ quality of life: A study in kashmir valley F Sajad, MA Bhat Int J Manag Stud 5, 9, 2018 | 3 | 2018 |
| The Role of Customer Satisfaction as a Mediator Between Product Quality and Customer Loyalty RA Lone International Journal of Management and Development Studies 12 (06), 2023 | 2 | 2023 |
| Impact of perceived switching costs on customer loyalty in banks: An empirical investigation TA Ganaie, MA Bhat International Journal of Science & Engineering Development Research 8 (4 …, 2023 | 2 | 2023 |
| Perceived service quality in airline services: an empirical assessment E Jeelani, MA Bhat International Journal of Management IT and Engineering 11 (8), 10-21, 2021 | 2 | 2021 |
| Guests’ satisfaction in hotels of Kashmir Valley: An empirical assessment MA Bhat, A Ara International Journal of Management and Development Studies 2 (2), 1-13, 2013 | 2 | 2013 |
| Host perceptions of tourism impactsacross demographic variables F Sajad, MA Bhat International Journal of Marketing and Technology 11 (2), 1-28, 2021 | 1 | 2021 |
| Service quality variance in hotels: an empirical assessment A Ara, MA Bhat International Journal of Management and Development Studies 6 (10), 108-117, 2017 | 1 | 2017 |
