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Citations per year
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Cited by
All
Since 2019
Citations
6
6
h-index
1
1
i10-index
0
0
0
6
3
2022
2023
5
1
Follow
Hande Köse
Anadolu Üniversitesi
Verified email at anadolu.edu.tr
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Year
Bilgisayar, Telefon ve Kulaklık Üçgeninde Çağrı Merk ezinde Duygusal Emek Süreçleri: Bir Saha Çalışmasının Sonuçlarıyla Yüzleşmek
H Köse, F Güllüpınar
Çalışma ve Toplum 1 (72), 163-166
, 2022
5
2022
Çağrı Merkezlerinde Duygusal Emek Süreçlerinin Analizi: Sosyolojik Bir Saha Araştırmasının Sonuçları
H Köse, F Güllüpınar
Anadolu Üniversitesi Sosyal Bilimler Dergisi 22 (1), 157-180
, 2022
1
2022
ÇAĞRI MERKEZİ ÇALIŞANLARININ DUYGUSAL EMEK SÜREÇLERİNİN SOSYOLOJİK ANALİZİ: BİR SAHA ÇALIŞMASININ SONUÇLARI ÜZERİNE
H KÖSE, F GÜLLÜPINAR
ONURSAL BAŞKAN, 90
, 0
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