| Towards a circumplex typology of customer service experience management practices: a dyadic perspective Y Sahhar, R Loohuis, J Henseler Journal of Service Theory and Practice 31 (3), 366-395, 2021 | 26 | 2021 |
| Managing buyer‐supplier conflicts: the effect of buyer openness and directness on A supplier's willingness to adapt NJ Pulles, RPA Loohuis Journal of Supply Chain Management 56 (4), 65-81, 2020 | 18 | 2020 |
| Business diplomacy in multinational corporations (MNCs): An exploratory study H Ruël, T Wolters, R Loohuis Academy of International Meetings, Istanbul, Turkey, 2013 | 15 | 2013 |
| Characterizing the spaces of consumer value experience in value co-creation and value co-destruction Y Sahhar, R Loohuis European Journal of Marketing 56 (13), 105-136, 2022 | 10 | 2022 |
| Business diplomacy in MNCs: an exploratory study HJM Ruël, T Wolters, R Loohuis Academy of International Business Meeting, 2013 | 10 | 2013 |
| The Role of Multiple Points of View in Non-Envisioned Routine Creation: Taking Initiative, Creating Connections, and Coping with Misalignments J van Mierlo, R Loohuis, T Bondarouk Routine Dynamics in Action: Replication and Transformation, 153-172, 2019 | 5 | 2019 |
| How practice breakdowns disclose existing structures and contribute to practice innovation RPA Loohuis University of Twente, 2015 | 5 | 2015 |
| When is it the right time to change? A case study of implementing a new activity in an existing business relationship RPA Loohuis, AM von Raesfeld, AJ Groen Proceedings of the 26th IMPConference, Budapest, Hungary, 2010 | 5 | 2010 |
| Strategizing with Challenge-Based Learning to boost student’s transferable competence development A white paper R Loohuis, L Chapel | 4 | 2021 |
| A socio-material perspective on temporal work: practice breakdowns during strategic upheaval R Loohuis, M Ehrenhard Academy of Management Proceedings 2014 (1), 17669, 2014 | 4 | 2014 |
| Calling on autohermeneutic phenomenology to delve into the deeper levels of experience Y Sahhar, R Loohuis, J Henseler Contemporary Approaches Studying Customer Experience in Tourism Research, 49-64, 2022 | 2 | 2022 |
| How Service Providers Manage the Customer’s Service Value Experience throughout the Customer Journey: A Multiple Ethnographic Study Y Sahhar, R Loohuis, J Henseler The 10 years, 2019 | 2 | 2019 |
| A Socio-Material Perspective on Business Relationship Development Breakdowns as a change oriented-process RPA Loohuis, AM von Raesfeld Meijer, AJ Groen 29th IMP Conference 2013, 2013 | 2 | 2013 |
| GraphEx: visualizing and managing customer experience in its multidimensionality Y Sahhar, R Loohuis, J Henseler Journal of Service Theory and Practice 33 (7), 94-115, 2023 | 1 | 2023 |
| WHAT DRIVES SERVICE CO-CREATION IN B2B? THE ROLE OF CUSTOMERS IN CO-CREATING SERVITIZED OFFERINGS L Bakir, RPA Loohuis, LJM Nieuwenhuis Servitization: A Pathway Towards A Resilient, Productive And Sustainable …, 2021 | 1 | 2021 |
| Innovating the business model DNA: value co-creation as a tool for value proposition innovation: a process analysis MG Mühle University of Twente, 2017 | 1 | 2017 |
| Exploring how technological and social drivers affect the experience of co-creation in the video game industry J Grohn, RPA Loohuis, B Kijl Servitization 2017: 6h International Conference on Business Servitization 2017, 2017 | 1 | 2017 |
| How is the Customer Contributor and Interpreter of Value? Y Sahhar, RPA Loohuis The 5th Naples Forum on Service, Sorrento, Naples, Italy, 2017 | 1 | 2017 |
| See and be seen: How visibility affects the personal branding of top managers S Scheidt, R Loohuis, J Henseler 14th Global Brand Conference 2016, Berlin, Germany, 2, 2016 | 1 | 2016 |
| A socio-material approach to business relationship development: breakdowns as a change-oriented process RPA Loohuis, AM von Raesfeld Meijer, AJ Groen 28th IMP Conference 2012, 2012 | 1 | 2012 |
Yasin SahharAssistant Professor in Marketing & Service Research, University of Twenteutwente.nl üzerinde doğrulanmış e-posta adresine sahip
