| Customer responses to service failures on social media K Varnali, C Cesmeci Journal of Services Marketing 36 (5), 691-709, 2022 | 6 | 2022 |
| How does the construal level affect consumers’ intention to adopt product ratings and individual reviews? C Çeşmeci, Ş Burnaz Business & Management Studies: An International Journal 10 (4), 1335-1353, 2022 | 3 | 2022 |
| The role of music in persuasion: An evolutionary approach C Çeşmeci Istanbul Bilgi University, 2017 | 1 | 2017 |
| Beyond the Odds: Framing and Taming Base-Rate Neglect in Organizational and Consumer Decision-Making C Cesmeci Overcoming Cognitive Biases in Strategic Management and Decision Making, 1-23, 2024 | | 2024 |
| The impact of aggregate ratings and individual reviews on consumer decision-making: A construal level theory perspective C Çeşmeci Istanbul Technical University, 2023 | | 2023 |
| Has Luxury Consumption Something to do with Fear and Love? C Cesmeci, S Burnaz Enlightened Marketing in Challenging Times: Proceedings of the 2019 AMS …, 2020 | | 2020 |
| BIST Perakende Ti̇caret Sektöründeki̇ İşletmeleri̇n Şi̇kayet Süreci̇ndeki̇ Müşteri̇ Memnuni̇yeti̇ ile Satış İadeleri̇ni̇n Değerlendi̇ri̇lmesi̇ CÇ Günay Deniz Dursun II.Uluslararası Sosyal Bilimlerde Kritik Tartışmalar Kongresi, 2019 | | 2019 |
| The Role of Music in Persuasion: An Evolutionary Approach KV Caner Cesmeci 2017 AMA Summer Academic Conference San Francisco, doi: 10.13140/RG.2.2 …, 2017 | | 2017 |
| Customer Complaint Handling in Social Media A Justice Theory Approach HP Kaan Varnali, Cengiz Yilmaz, Berna Tarı Kasnakoğlu, Caner Çeşmeci, Hilal ... 5th EMAC Regional Conference, Katowice, Poland., 36, 2014 | | 2014 |
| Specific Emotions and Explicit Content in Customer Complaints: Implications for Predicting Customer Loyalty CÇ Berna Tarı, Cengiz Yılmaz, Kaan Varnalı, Halil Pak, Hilal Terzi 5th EMAC Regional Conference, Katowice, Poland., 35, 2014 | | 2014 |
| Müşteri şikayet süreci yönetiminin firma pazarlama ve finansal performansına etkileri. gerçek şikayet verileri ve şikayetçi-algılarının farklı sektörlerde incelenmesi TB Kasnakoğlu, C Yılmaz, K Varnalı, C Çeşmeci, H Terzi, H Pak | | 2014 |
Kaan VarnaliBehavioral Scientist, Professor of Marketingkaanvarnali.com üzerinde doğrulanmış e-posta adresine sahip
