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Verena Hofmann
Verena Hofmann
FOM University of Applied Sciences for Economics and Management
Verified email at fom.de
Title
Cited by
Cited by
Year
The impact of emotional labor on employees’ work-life balance perception and commitment: A study in the hospitality industry
V Hofmann, NE Stokburger-Sauer
International Journal of Hospitality Management 65, 47-58, 2017
2262017
Masked smiles matter–employee verbal expertise and emotion display during COVID-19
V Hofmann, NE Stokburger-Sauer, A Wanisch, H Hebborn
The Service Industries Journal, 1-31, 2021
362021
Destination’s social media communication and emotions: An investigation of visit intentions, word-of-mouth and travelers’ facially expressed emotions
L Schoner-Schatz, V Hofmann, NE Stokburger-Sauer
Journal of Destination Marketing & Management 22, 100661, 2021
302021
Consumers' self‐construal: Measurement and relevance for social media communication success
V Hofmann, LM Schwayer, NE Stokburger‐Sauer, AT Wanisch
Journal of Consumer Behaviour 20 (4), 959-979, 2021
222021
A look at the present and future: The power of emotions in the interplay between motivation, expectation and attitude in long-distance hikers
E Happ, V Hofmann, M Schnitzer
Journal of Destination Marketing & Management 19, 100527, 2021
192021
Tryvertising-what makes consumers share product innovations with others?
M Oberhofer, J Füller, V Hofmann
ACR North American Advances, 2014
132014
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry
N Stokburger-Sauer, V Hofmann
Journal of Hospitality and Tourism Management 55, 261-276, 2023
32023
Art Sponsorship Success: An Empirical Investigation into Sponsor Recall and the Ambiguous Role of Visitors’ Involvement
NE Stokburger-Sauer, V Hofmann
Marketing: ZFP–Journal of Research and Management 39 (1), 3-14, 2017
32017
Does the Endorser’s Smile in Destination Ads Affect Consumer Response? The Case of Strong Versus Weak Destination Brands: An Abstract
V Hofmann, L Schoner-Schatz, N Stokburger-Sauer
Marketing at the Confluence between Entertainment and Analytics, 383-384, 2017
12017
Journal of Destination Marketing & Management
E Happ, V Hofmann, M Schnitzer
Journal of Destination Marketing & Management 19, 100527, 2021
2021
The Interaction Effect of Service Employees’ Emotion Display and Gender on Customer Responses: The Service Environment’s Role (An Abstract)
V Hofmann, N Stokburger-Sauer
Marketing at the Confluence between Entertainment and Analytics, 173-174, 2017
2017
Verena Hofmann
B Schnurr, V Hofmann
http://www. uibk. ac. at/, 2013
2013
Der Einfluss von Emotionsarbeit auf die Work Life Balance, die Lebensqualität und die Jobzufriedenheit–eine empirische Datenerhebung im künstlerischen Umfeld
V Hofmann, C Faas
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