Impact of workload on service time and patient safety: An econometric analysis of hospital operations DS Kc, C Terwiesch Management science 55 (9), 1486-1498, 2009 | 402 | 2009 |
An econometric analysis of patient flows in the cardiac intensive care unit DS Kc, C Terwiesch Manufacturing & Service Operations Management 14 (1), 50-65, 2012 | 239 | 2012 |
Learning from my success and from others' failure: Evidence from minimally invasive cardiac surgery D Kc, BR Staats, F Gino Management Science 59 (11), 2435-2449, 2013 | 183 | 2013 |
Does multitasking improve performance? Evidence from the emergency department DS Kc Manufacturing & Service Operations Management 16 (2), 168-183, 2014 | 144 | 2014 |
The effects of focus on performance: Evidence from California hospitals DS Kc, C Terwiesch Management Science 57 (11), 1897-1912, 2011 | 130 | 2011 |
Accumulating a portfolio of experience: The effect of focal and related experience on surgeon performance DS Kc, BR Staats Manufacturing & Service Operations Management 14 (4), 618-633, 2012 | 93 | 2012 |
Working with capacity limitations: operations management in critical care C Terwiesch, KC Diwas, JM Kahn Critical Care 15 (4), 1-6, 2011 | 50 | 2011 |
Maintaining beliefs in the face of negative news: The moderating role of experience BR Staats, DS Kc, F Gino Management Science 64 (2), 804-824, 2018 | 37 | 2018 |
Are patients patient? The role of time to appointment in patient flow N Osadchiy, D Kc Production and Operations Management 26 (3), 469-490, 2017 | 28 | 2017 |
Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance DS KC, BR Staats, M Kouchaki, F Gino Harvard Business School NOM Unit Working Paper, 18-6, 2019 | 23 | 2019 |
The effect of discrete work shifts on a nonterminating service system RJ Batt, D KC, BR Staats, BW Patterson Production and Operations Management, 2019 | 22 | 2019 |
Empirical research in healthcare operations: Past research, present understanding, and future opportunities DS Kc, S Scholtes, C Terwiesch Manufacturing & Service Operations Management 22 (1), 73-83, 2020 | 17 | 2020 |
Benefits of surgical smoothing and spare capacity: an econometric analysis of patient flow DS Kc, C Terwiesch Production and Operations Management 26 (9), 1663-1684, 2017 | 17 | 2017 |
Task selection and workload: a focus on completing easy tasks hurts performance DS Kc, BR Staats, M Kouchaki, F Gino Management Science 66 (10), 4397-4416, 2020 | 11 | 2020 |
Heuristic thinking in patient care DS Kc Management Science 66 (6), 2545-2563, 2020 | 7 | 2020 |
Cardiothoracic surgery risk stratification for intra-hospital decision making and inter-hospital quality comparisons D KC, C Terwiesch, J Horak Wharton School Working Paper, 2009 | 5 | 2009 |
The impact of hospital advertising on patient demand and health outcomes TTI Kim, D Kc Marketing Science 39 (3), 612-635, 2020 | 4 | 2020 |
Emergency department provider and facility variation in opioid prescriptions for discharged patients MJ Ward, KC Diwas, CA Jenkins, D Liu, A Padaki, JM Pines The American journal of emergency medicine 37 (5), 851-858, 2019 | 3 | 2019 |
The Effects of Multisiting on Productivity and Quality D KC, S Tushe Manufacturing & Service Operations Management, 2020 | 2 | 2020 |
Worker Productivity in Operations Management D KC Foundations and Trends® in Technology, Information and Operations Management …, 2020 | 2 | 2020 |