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Saad Andaleeb
Saad Andaleeb
BRAC University & Penn State (Distiguised Professor Emeritus)
Verified email at psu.edu
Title
Cited by
Cited by
Year
Customer satisfaction in the restaurant industry: an examination of the transaction‐specific model
S Saad Andaleeb, C Conway
Journal of services marketing 20 (1), 3-11, 2006
13762006
Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
SS Andaleeb
Social science & medicine 52 (9), 1359-1370, 2001
12532001
An experimental investigation of satisfaction and commitment in marketing channels: the role of trust and dependence
SS Andaleeb
Journal of retailing 72 (1), 77-93, 1996
11481996
Determinants of customer satisfaction with hospitals: a managerial model
SS Andaleeb
International Journal of health care quality assurance 11 (6), 181-187, 1998
5561998
Dependence relations and the moderating role of trust: implications for behavioral intentions in marketing channels
SS Andaleeb
International Journal of Research in Marketing 12 (2), 157-172, 1995
5381995
The trust concept: research issues for channels of distribution
SS Andaleeb
Research in marketing 11 (1), 1-34, 1992
4611992
Patient satisfaction with health services in Bangladesh
SS Andaleeb, N Siddiqui, S Khandakar
Health policy and planning 22 (4), 263-273, 2007
4582007
Public and private hospitals in Bangladesh: service quality and predictors of hospital choice
SS Andaleeb
Health policy and planning 15 (1), 95-102, 2000
3592000
Market segmentation, targeting, and positioning
SS Andaleeb
Strategic Marketing Management in Asia, 179-207, 2016
3222016
The effect of board's quality on performance: A study of Canadian firms
F Adjaoud, D Zeghal, S Andaleeb
Corporate Governance: An International Review 15 (4), 623-635, 2007
2752007
Technical complexity and consumer knowledge as moderators of service quality evaluation in the automobile service industry
SS Andaleeb, AK Basu
Journal of retailing 70 (4), 367-381, 1994
2751994
Usage of academic libraries: The role of service quality, resources, and user characteristics
PL Simmonds, SS Andaleeb
Graduate School of Library and Information Science. University of Illinois …, 2001
2682001
Explaining user satisfaction with academic libraries: strategic implications
SS Andaleeb, PL Simmonds
College & Research Libraries 59 (2), 156-167, 1998
2461998
Factors influencing customer trust in salespersons in a developing country
SS Andaleeb, SF Anwar
Journal of International Marketing 4 (4), 35-52, 1996
2111996
Satisfaction with food services: Insights from a college cafeteria
SS Andaleeb, A Caskey
Journal of Foodservice Business Research 10 (2), 51-65, 2007
1582007
Reforming innercity bus transportation in a developing country: A passenger-driven model
SS Andaleeb, M Haq, RI Ahmed
Journal of Public Transportation 10 (1), 1-25, 2007
1242007
Service quality in public and private hospitals in urban Bangladesh: a comparative study
SS Andaleeb
Health Policy 53 (1), 25-37, 2000
982000
Explaining blood donation: the trust factor
SS Andaleeb, AK Basu
Marketing Health Services 15 (1), 42, 1995
961995
A model of customer-centric banking practices for corporate clients in Bangladesh
SS Andaleeb, M Rashid, QA Rahman
International Journal of Bank Marketing 34 (4), 458-475, 2016
942016
An examination of the effects of adaptive selling behavior and customer orientation on performance of pharmaceutical salespeople in an emerging market
A Kara, SS Andaleeb, M Turan, S Cabuk
Journal of Medical Marketing 13 (2), 102-114, 2013
642013
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