Keng-Boon Ooi
Keng-Boon Ooi
Professor of Industrial Management & Information Systems, UCSI University
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What drives Malaysian m-commerce adoption? An empirical analysis
T Tsu Wei, G Marthandan, A Yee-Loong Chong, KB Ooi, S Arumugam
Industrial Management & Data Systems 109 (3), 370-388, 2009
Predicting consumer decisions to adopt mobile commerce: Cross country empirical examination between China and Malaysia
AYL Chong, FTS Chan, KB Ooi
Decision Support Systems 53 (1), 34-43, 2012
Online banking adoption: an empirical analysis
A Yee-Loong Chong, KB Ooi, B Lin, BI Tan
International Journal of Bank Marketing 28 (4), 267-287, 2010
NFC mobile credit card: the next frontier of mobile payment?
GWH Tan, KB Ooi, SC Chong, TS Hew
Telematics and Informatics 31 (2), 292-307, 2014
TQM practices and quality management performance: An investigation of their relationship using data from ISO 9001: 2000 firms in Malaysia
V Arumugam, KB Ooi, TC Fong
The TQM Journal 20 (6), 636-650, 2008
Predicting the determinants of the NFC-enabled mobile credit card acceptance: A neural networks approach
LY Leong, TS Hew, GWH Tan, KB Ooi
Expert Systems with Applications 40 (14), 5604-5620, 2013
Factors affecting the adoption level of c-commerce: An empirical study
AYL Chong, B Lin, KB Ooi, M Raman
Journal of Computer Information Systems 50 (2), 13-22, 2009
What catalyses mobile apps usage intention: an empirical analysis
JJ Hew, VH Lee, KB Ooi, J Wei
Industrial Management & Data Systems 115 (7), 1269-1291, 2015
Does TQM influence employees' job satisfaction? An empirical case analysis
K Boon Ooi, N Abu Bakar, V Arumugam, L Vellapan, A Kim Yin Loke
International Journal of Quality & Reliability Management 24 (1), 62-77, 2007
The effects of convenience and speed in m-payment
AC Teo, GWH Tan, KB Ooi, TS Hew, KT Yew
Industrial Management & Data Systems 115 (2), 311-331, 2015
TQM and customer satisfaction in Malaysia's service sector
WY Sit, KB Ooi, B Lin, A Yee-Loong Chong
Industrial Management & Data Systems 109 (7), 957-975, 2009
Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card
KB Ooi, GWH Tan
Expert Systems with Applications 59, 33-46, 2016
Predicting the drivers of behavioral intention to use mobile learning: A hybrid SEM-Neural Networks approach
GWH Tan, KB Ooi, LY Leong, B Lin
Computers in Human Behavior 36, 198-213, 2014
Interrelationships between intellectual capital and performance
K Phusavat, N Comepa, A Sitko‐Lutek, KB Ooi
Industrial Management & Data Systems, 2011
Can Malaysian firms improve organizational/innovation performance via SCM?
AYL Chong, FTS Chan, KB Ooi, JJ Sim
Industrial Management & Data Systems 111 (3), 410-431, 2011
Adoption of interorganizational system standards in supply chains
AYL Chong, KB Ooi
Industrial Management & Data Systems, 2008
Knowledge management: a key determinant in advancing technological innovation?
VH Lee, LY Leong, TS Hew, KB Ooi
Journal of Knowledge Management 17 (6), 848-872, 2013
Are TQM practices supporting customer satisfaction and service quality?
KB Ooi, B Lin, BI Tan, A Yee-Loong Chong
Journal of Services Marketing 25 (6), 410-419, 2011
An SEM–artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline
LY Leong, TS Hew, VH Lee, KB Ooi
Expert Systems with Applications 42 (19), 6620-6634, 2015
HRM practices and knowledge sharing: an empirical study
CY Fong, KB Ooi, BI Tan, VH Lee, A Yee-Loong Chong
International Journal of Manpower 32 (5/6), 704-723, 2011
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