| A paradox of service quality in Turkey: The seemingly contradictory relative importance of tangible and intangible determinants of service quality A Kara, S Lonial, M Tarim, S Zaim European Business Review, 2005 | 163 | 2005 |
| An evaluation of SERVQUAL and patient loyalty in an emerging country context S Lonial, D Menezes, M Tarim, E Tatoglu, S Zaim Total Quality Management 21 (8), 813-827, 2010 | 92 | 2010 |
| The impact of market orientation on NSD and financial performance of hospital industry SC Lonial, M Tarim, E Tatoglu, S Zaim, H Zaim Industrial Management & Data Systems, 2008 | 77 | 2008 |
| Critical factors of total quality management and its effect on performance in health care industry: a Turkish experience M Dilber, N Bayyurt, S Zaim, M Tarim Problems and Perspectives in Management, 220-234, 2005 | 76 | 2005 |
| QFD application using SERVQUAL for private hospitals: a case study H Camgöz‐Akdağ, M Tarım, S Lonial, A Yatkın Leadership in Health Services, 2013 | 72 | 2013 |
| Fuzzy analytic hierarchy based approach for supplier selection SZMSM Tarim Euromarketing and the Future, 173-202, 2013 | 69 | 2013 |
| Measuring customer satisfaction in Turk Telekom company using structural equation modeling technique S Zaim, A Turkyilmaz, M Tarim, B Ucar, O Akkas Journal of global strategic management 7 (2010), 89-99, 2010 | 47 | 2010 |
| System dynamics modeling of a knowledge management process: A case study in Turkish Airlines S Zaim, N Bayyurt, M Tarim, H Zaim, Y Guc Procedia-Social and Behavioral Sciences 99, 545-552, 2013 | 40 | 2013 |
| Hizmet Organizasyonlarında (Hastanelerde) Kalite M Tarım Prof. Dr. Nusret Ekin’e Armağan, Türk Ağır Sanayii ve Hizmet Sektörü Kamu …, 2000 | 35 | 2000 |
| A low performance-low quality trap in the non-profit healthcare sector in Turkey and a solution A Kara, M Tarim, S Zaim Total Quality Management & Business Excellence 14 (10), 1131-1141, 2003 | 22 | 2003 |
| The Economic, Social, and Environmental Determinants of Tourism Revenue in Turkey: Some Policy Implications. A Kara, M Tarim, E Tatoglu Journal of Economic & Social Research 5 (2), 2003 | 20 | 2003 |
| Sağlık Sektöründe Hizmet Kalitesinin Ölçülmesi: Servqual Modeli ve Uygulama Örneği M Tarım, S Zaim Fatih Üniversitesi, İİ BF Dergisi, 2005 | 4 | 2005 |
| Is ahlaki uygulamalarinin hastane performansina etkisi: kamu hastaneleri üzerine bir saha çalismasi M Tarim, H Zaim, Y Torun Is Ahlakı Dergisi 7 (2), 121, 2014 | 2 | 2014 |
| The effects of knowledge management processes on leadership H Zaim, M Tarim Knowledge Management International Conference (KMICe), 12-15, 2014 | 2 | 2014 |
| The Effects of Work Ethics Practices on Hospital Performance: A Field Study on Public Hospitals M Tarıma, H Zaimb, Y Torunc Turkish Journal of Business Ethics• www. isahlakidergisi. com/en• Autumn 7 …, 2014 | 1 | 2014 |
| An Evaluation of SERVQUAL and Customer Satisfaction in Health Care Industry S Zaim, M Tarim, H Zaim Proceedings of Global Conference on Healthcare Systems Engineering2014, 2014 | 1 | 2014 |
| Social capital and organizational performance: The mediating role of innovation activities and intellectual capital AH Ozgun, M Tarim, D Delen, S Zaim Healthcare Analytics 2, 100046, 2022 | | 2022 |
| An evaluation of SERVQUAL and patient loyalty in an emerging country context 670: S S Lonial, D Menezes, M Tarim, E Tatoglu, S Zaim Quality Control and Applied Statistics 56 (4), 373, 2011 | | 2011 |
| A low performance-low quality trip in the non-profit healthcare sector in Turkey and a solution A Kara, S Zaim, M Tarim Quality control and applied statistics 49 (4), 437-438, 2004 | | 2004 |
