A paradox of service quality in Turkey: The seemingly contradictory relative importance of tangible and intangible determinants of service quality A Kara, S Lonial, M Tarim, S Zaim European Business Review 17 (1), 5-20, 2005 | 194 | 2005 |
Hasta Memnuniyeti: Kamu Hastaneleri Üzerine Bir Alan Araştirmasi H Zaim, M Tarım Journal of Social Policy Conferences, 1-24, 2011 | 137 | 2011 |
An evaluation of SERVQUAL and patient loyalty in an emerging country context S Lonial, D Menezes, M Tarim, E Tatoglu, S Zaim Total Quality Management 21 (8), 813-827, 2010 | 106 | 2010 |
Critical factors of total quality management and its effect on performance in health care industry: a Turkish experience M Dilber, N Bayyurt, S Zaim, M Tarim Problems and Perspectives in Management, 220-234, 2005 | 104 | 2005 |
Sağlık organizasyonlarında performans ölçme ve dengeli puan cetveli (Balanced Scorecard) M Tarım Hacettepe Sağlık İdaresi Dergisi 7 (2), 2004 | 98 | 2004 |
QFD application using SERVQUAL for private hospitals: a case study H Camgöz‐Akdağ, M Tarım, S Lonial, A Yatkın Leadership in Health Services 26 (3), 175-183, 2013 | 91 | 2013 |
The impact of market orientation on NSD and financial performance of hospital industry SC Lonial, M Tarim, E Tatoglu, S Zaim, H Zaim Industrial Management & Data Systems 108 (6), 794-811, 2008 | 88 | 2008 |
Fuzzy analytic hierarchy based approach for supplier selection S Zaim, M Sevkli, M Tarim Euromarketing and the Future, 147-176, 2013 | 72 | 2013 |
Social capital and organizational performance: The mediating role of innovation activities and intellectual capital AH Ozgun, M Tarim, D Delen, S Zaim Healthcare Analytics 2, 100046, 2022 | 63 | 2022 |
Measuring customer satisfaction in Turk Telekom Company using structural equation modeling technique S Zaim, A Turkyilmaz, M Tarim, B Ucar, O Akkas Journal of global strategic management 7 (2010), 89-99, 2010 | 61 | 2010 |
System dynamics modeling of a knowledge management process: A case study in Turkish Airlines S Zaim, N Bayyurt, M Tarim, H Zaim, Y Guc Procedia-Social and Behavioral Sciences 99, 545-552, 2013 | 56 | 2013 |
Hizmet Organizasyonlarında (Hastanelerde) Kalite M Tarım Prof. Dr. Nusret Ekin’e Armağan, Türk Ağır Sanayii ve Hizmet Sektörü Kamu …, 2000 | 46 | 2000 |
Sağlık yöneticilerinin paternalist liderlik davranışlarının çalışanların iş doyumu üzerine etkisi M Nal, M Tarım Artvin Çoruh Üniversitesi Uluslararası Sosyal Bilimler Dergisi 3 (2), 117-141, 2017 | 31* | 2017 |
A low performance-low quality trap in the non-profit healthcare sector in Turkey and a solution A Kara, M Tarim, S Zaim Total Quality Management & Business Excellence 14 (10), 1131-1141, 2003 | 25 | 2003 |
The Economic, Social, and Environmental Determinants of Tourism Revenue in Turkey: Some Policy Implications. A Kara, M Tarim, E Tatoglu Journal of Economic & Social Research 5 (2), 2003 | 22 | 2003 |
KİMYA SEKTÖRÜNDE İŞ KAZALARI VE MESLEK HASTALIKLARI M Tarım İstanbul Ticaret Üniversitesi Fen Bilimleri Dergisi 16 (32), 49-64, 2017 | 20 | 2017 |
Hasta haklarının sağlık çalışanları tarafından algılanması N Kılıçarslan, FT Yılmaz, M Tarım Sağlıkta Performans ve Kalite Dergisi 3 (1), 47-62, 2012 | 15 | 2012 |
Türkiye ve ingiltere sağlik sistemleri: birinci basamak sağlik hizmetleri karşilaştirmasi E Akman, M Tarım Uluslararası Sağlık Yönetimi ve Stratejileri Araştırma Dergisi 6 (2), 303-316, 2020 | 11 | 2020 |
SAĞLIK SEKTÖRÜNDE HİZMET KALİTESİ ÖLÇÜMÜ: SİSTEMATİK BİR DERLEME ÇALIŞMASI S Şahinli, M Tarım Journal of Healthcare Management and Leadership, 1-14, 2020 | 11 | 2020 |
The effect of pharmacy information management system on safety medication use: A study from private hospitals in İstanbul G Mumcu, L Köksal, N Şişman, R Çatar, M Tarım Marmara Pharmaceutical Journal 18 (1), 1-4, 2014 | 11 | 2014 |