Anil Bilgihan
Anil Bilgihan
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Cited by
Cited by
Customer loyalty: a review and future directions with a special focus on the hospitality industry
J Kandampully, TC Zhang, A Bilgihan
International Journal of Contemporary Hospitality Management 27 (3), 379-414, 2015
Gen Y customer loyalty in online shopping: An integrated model of trust, user experience and branding
A Bilgihan
Computers in human behavior 61, 103-113, 2016
Social media in travel, tourism and hospitality: Theory, practice and cases
M Sigala, E Christou, U Gretzel
Ashgate Publishing, Ltd., 2012
Security-related factors in extended UTAUT model for NFC based mobile payment in the restaurant industry
J Khalilzadeh, AB Ozturk, A Bilgihan
Computers in human behavior 70, 460-474, 2017
Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews
K Berezina, A Bilgihan, C Cobanoglu, F Okumus
Journal of Hospitality Marketing & Management 25 (1), 1-24, 2016
Generating brand awareness in online social networks
AA Barreda, A Bilgihan, K Nusair, F Okumus
Computers in human behavior 50, 600-609, 2015
What keeps the mobile hotel booking users loyal? Investigating the roles of self-efficacy, compatibility, perceived ease of use, and perceived convenience
AB Ozturk, A Bilgihan, K Nusair, F Okumus
International Journal of Information Management 36 (6), 1350-1359, 2016
Towards a unified customer experience in online shopping environments: Antecedents and outcomes
A Bilgihan, J Kandampully, T Zhang
International Journal of Quality and Service Sciences 8 (1), 102-119, 2016
The effect of website features in online relationship marketing: A case of online hotel booking
A Bilgihan, M Bujisic
Electronic commerce research and applications 14 (4), 222-232, 2015
Consumer perception of knowledge-sharing in travel-related online social networks
A Bilgihan, A Barreda, F Okumus, K Nusair
Tourism Management 52, 287-296, 2016
Psychological factors influencing customers’ acceptance of smartphone diet apps when ordering food at restaurants
B Okumus, F Ali, A Bilgihan, AB Ozturk
International Journal of Hospitality Management 72, 67-77, 2018
Components of cultural tourists’ experiences in destinations
G Cetin, A Bilgihan
Current issues in tourism 19 (2), 137-154, 2016
Generation Y travelers’ commitment to online social network websites
A Bilgihan, F Okumus, C Cobanoglu
Tourism Management 35, 13-22, 2013
An investigation on online reviews in sharing economy driven hospitality platforms: A viewpoint of trust
X Cheng, S Fu, J Sun, A Bilgihan, F Okumus
Tourism Management 71, 366-377, 2019
An analysis of user‐generated content for hotel experiences
A Barreda, A Bilgihan
Journal of Hospitality and Tourism Technology 4 (3), 263-280, 2013
The impact of servicescape on hedonic value and behavioral intentions: The importance of previous experience
BB Dedeoglu, A Bilgihan, BH Ye, P Buonincontri, F Okumus
International Journal of Hospitality Management 72, 10-20, 2018
The influence of eWOM communications: An application of online social network framework
S Kim, J Kandampully, A Bilgihan
Computers in human behavior 80, 243-254, 2018
Airport service quality drivers of passenger satisfaction
V Bogicevic, W Yang, A Bilgihan, M Bujisic
Tourism Review 68 (4), 3-18, 2013
Information technology applications and competitive advantage in hotel companies
D Bilgihan, A. Okumus, Fevzi, Nusair, Khaldoon" Khal", Joon-Wuk Kwun
Journal of Hospitality and Tourism Technology 2 (2), 139-154., 2011
Brand awareness, image, physical quality and employee behavior as building blocks of customer-based brand equity: Consequences in the hotel context
Ö Sürücü, Y Öztürk, F Okumus, A Bilgihan
Journal of Hospitality and Tourism Management 40, 114-124, 2019
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